Frequently Asked Questions

Everything you need to know about your WOSADO beauty experience.

How do I apply WOSADO soft magnetic lashes?

Gently separate the magnetic strips, place the top lash on the applicator, position the bottom lash, and clip them onto your natural lash line for an instant, glue-free finish.

Are the lashes reusable?

Yes, WOSADO lashes are designed for durability. With proper care and storage in their magnetic case, they can be reused up to 90-180 days.

What is your shipping policy?

We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, with delivery times ranging from 5 to 12 business days depending on your location.

Can I return my order if I am not satisfied?

Due to hygienic reasons, we can only accept returns on unopened and unused products within 14 days of delivery. Please contact our support team to initiate a return.

Do I need to use mascara with magnetic lashes?

It is not necessary, but applying a light coat of mascara to your natural lashes can help provide extra grip and a more seamless blend with the magnetic strips.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local digital wallets to ensure a secure checkout process.